Client Satisfaction Measurement Survey

Client Information

Name

Age

Sex Assigned at Birth

Region

Client Type

Citizen's Charter (CC) *

CC1. Awareness of CC

CC2. If aware of CC, would you say that the CC of this office was...?

CC3. If aware of CC, how much did the CC help you in your transaction?

Transaction Details *

Date of Transaction

Office

Service Quality Dimensions (SQD) *

Suggestions on how we can improve our services (Optional)

Confirmation

By submitting this form, I confirm that the information I provided is correct and I consent to the collection and use of my responses for UP Cebu client satisfaction monitoring, reporting, and service improvement.